How to Write an effective letter of complaint
Step1. Make sure you get your facts straight. Note down the dates, names, and numbers, what was said etc while talking over the phone. It is also essential that when you present your letter of complaint that it is chalked full of facts so that when it reaches a decision maker you may get justice properly. Do not write a novel that is 30 pages. Keep it short and write in bullets. Remember that they are interested in facts only.
Step2. You have to proof read, but keep all the facts in the letter. Spend some time in reading many times to make sure everything is correct. Through this letter you get only one shot to make an impression so make it worthwhile to read. You have to remove any spelling, punctuation and grammar mistake. Do not rely on the spell check on your word processing program on your computer to proof read your letter.
You can proof read it then walk away and then again come back several hours or days later to proof read it again. There is no time limit on the time you need to spend on your letter. The tutor advises to spend almost one week and seven to eight hours daily on a letter of your complaint. Do not be in a rush to send off your letter of complaint. Take your time and proof read it several times.
Step3. Never write complaint letter in your own handwriting. Even if you think you have the most beautiful handwriting in the world, still do not send a hand written letter of complaint. The reason is that the person who reads it shall read it and then put it into trash. For example some people send hand written resumes for getting hired. But their resumes are thrown off in the thrash can. Same thing happens for the hand written complaint letters also.
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